Original Rewards
General
Membership
- Can employees of any of the participating brand stores join the program?
- Can I share my membership with my family or friends?
- How do I discontinue my membership?
- Which stores are participating in the program?
- Which brands are participating in the program?
- How do I join if I don’t have an email address?
Points
- What should I do if I think my Points Balance is incorrect?
- What happens if I make a purchase at an online store from outside the U.S.?
- What if I checkout as a guest online or do not provide my e-mail address in-store at the time of a purchase?
- Can I earn points for purchases made prior to joining the loyalty program?
- Do my rewards points expire?
- What happens if I return something after earning points?
Rewards
- What happens if I earn more than 250 points at one time?
- What happens if I return an item I used a Reward certificate to purchase? Do I get my Reward back?
- Can I use multiple Rewards in one purchase?
- Do I have to use my entire $25 USD value Reward at one time?
- Do Reward certificates expire?
- What can I purchase using my Reward?