My Original Penguin product is defective. What can I do?

If you purchased the product from OriginalPenguin.com with a quality issue, please contact us below, so we can arrange a return or replacement (if in-stock).

https://originalpenguin.zendesk.com/hc/en-us/requests/new?ticket_form_id=72963

If you purchased the item at another retailer we do recommend you try them first. If you are not successful, then submit a request through the following form: https://originalpenguin.zendesk.com/hc/en-us/requests/new?ticket_form_id=62569

Have more questions? Submit a request