How do I generate a return shipping label?

In most cases we include a return label with every shipped order. If you need a replacement prepaid return label, please visit http://returns.originalpenguin.com/.

Shoprunner Returns

Sign into your ShopRunner member account at www.shoprunner.com to print a return label and follow the provided instructions. Only applies to orders shipped via the ShopRunner 2-day shipping method. If you choose to use our included prepaid label instead of the ShopRunner return label, a return shipping fee might apply.

Our full return policy can be viewed here

 

If you still have questions, or need additional information please submit a request

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